Privacy
How we collect, use and protect your personal information.
This Privacy Policy explains how Bradford Care Association (“BCA”, “we”, “our”, “the Association” or “the Company”) collects, uses, stores and protects personal information.
Bradford Cares is a sub-brand of Bradford Care Association. The Bradford Cares website, www.bradfordcares.co.uk, is operated by Bradford Care Association and exists to promote careers in care across the Bradford district, share information about working in care, and connect users with relevant opportunities, resources and support.
This Privacy Policy applies to users who access www.bradfordcares.co.uk (“the Site”) or otherwise share personal information with us, including through forms, enquiries, job-related features, events, campaigns, projects or other services connected with Bradford Cares or Bradford Care Association.
Grounds for data collection
Processing your personal information — meaning any information which may identify you, either directly or indirectly — may be necessary for:
- providing you with our services;
- responding to enquiries;
- supporting recruitment, careers, training or workforce-related activity;
- performing contractual obligations;
- protecting our legitimate interests;
- complying with legal, regulatory and financial obligations.
When you provide information to Bradford Cares or Bradford Care Association, you agree to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.
We encourage users to read this Privacy Policy carefully and use it to make informed decisions.
What information do we collect?
We collect two types of data and information from users.
The first type is non-personal information. This is un-identified and non-identifiable information relating to users, which does not allow us to identify an individual. Non-personal information may include aggregated usage information and technical information transmitted by your device, including browser type, operating system, language preference, access time and similar information. We use this information to help improve the functionality, performance and user experience of the Site.
The second type is personal information. This is individually identifiable information, namely information that identifies an individual or may, with reasonable effort, identify an individual. This may include:
Device information:
We may collect personal information from your device, including IP address, geolocation data, unique identifiers and other information relating to your activity on the Site.
Contact and enquiry information:
When you complete a form, contact us, sign up for updates, register interest in opportunities, book events or otherwise engage with Bradford Cares or BCA, you may be asked to provide personal information such as your name, email address, telephone number, organisation, job title or the nature of your enquiry.
Careers and jobs-related information:
Where the Site provides information about care jobs, training, recruitment events or related opportunities, we may collect information you provide in connection with those services. This may include your contact details, areas of interest, employment-related preferences, training interests or any information you voluntarily provide through a form or enquiry.
Membership, events and project-related information:
Where relevant, we may collect information connected with BCA membership, event bookings, support contracts or projects managed by Bradford Care Association, including projects such as Better Security Better Care. For a full list of current projects being delivered by BCA, please contact admin@bradfordcareassociation.org.
How do we receive information about you?
We may receive your personal information from various sources, including:
- when you voluntarily provide us with your personal details;
- when you complete a form on the Site;
- when you contact Bradford Cares or Bradford Care Association;
- when you register interest in care careers, training, events, campaigns or related opportunities;
- when you provide personal details to use one of our products or services, such as membership, events, support contracts or project activity;
- when you use or access the Site in connection with our services;
- from third-party providers, services and public registers, such as traffic analytics vendors.
How do we use your information?
We do not rent, sell or share users’ information with third parties except as described in this Privacy Policy.
We may use the information we collect for the following purposes:
- to operate and maintain the Bradford Cares website;
- to respond to enquiries and provide information requested by users;
- to communicate with you and keep you informed;
- to provide updates, notices and technical information relating to our services;
- to support careers, recruitment, training, events, campaigns and workforce-related activity;
- to market our websites, services, events and projects, where appropriate;
- to conduct statistical and analytical activity intended to improve the Site and our services;
- to comply with legal, regulatory and financial obligations;
- to protect the rights, property and safety of BCA, Bradford Cares, our users and third parties.
In addition to the uses listed above, we may transfer or disclose personal information to our partners, subcontractors and trusted third-party providers where necessary to provide our services.
Third-party providers
We may share personal information with trusted third-party providers who support our work. These providers may be located in different jurisdictions and may process information on our behalf for purposes including:
- hosting and operating the Site;
- providing website functionality;
- storing and processing information on our behalf;
- helping us provide services to users;
- supporting marketing, communications or promotional activity;
- assisting us in evaluating the effectiveness of campaigns;
- providing analytics, research, technical diagnostics or reporting;
- supporting recruitment, careers, training, events or related services.
Where we use third-party providers, we expect them to process personal information securely and only in accordance with our instructions and applicable data protection law.
We may also disclose information if we believe in good faith that disclosure is helpful or reasonably necessary to:
- comply with any applicable law, regulation, legal process or governmental request;
- enforce our policies or agreements;
- investigate, detect, prevent or take action regarding illegal activity, suspected fraud, security issues or other wrongdoing;
- establish or exercise our rights or defend against legal claims;
- prevent harm to the rights, property or safety of BCA, Bradford Cares, our users, yourself or any third party;
- collaborate with law enforcement agencies where necessary;
- enforce intellectual property or other legal rights.
Marketing
We may use your contact details to send you information about Bradford Cares, Bradford Care Association, our services, campaigns, events, resources, training, projects or other relevant updates.
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our communications or by contacting admin@bradfordcareassociation.org.
We may still contact you where necessary for non-marketing purposes, such as responding to an enquiry, managing an event booking, providing a service, or complying with legal obligations.
Cookies & Analytics
The Site may use cookies and similar technologies to help it function properly, improve user experience, understand how visitors use the Site, and support analytics or marketing activity.
Cookies may collect technical information such as IP address, browser type, device information, pages visited, time spent on the Site and referring websites.
Where required, users will be given the option to manage cookie preferences. You can also control cookies through your browser settings.
National Data Opt-Out
At this time, we do not share any data for planning or research purposes for which the national data opt-out would apply.
We review the confidential information we process on an annual basis to assess whether it is used for research and planning purposes. If this changes, individuals will be able to decide whether to stop their information being shared for this purpose.
User Rights
You may request to:
- receive confirmation as to whether or not personal information concerning you is being processed;
- access your stored personal information, together with supplementary information;
- receive a copy of personal information you have directly volunteered to us in a structured, commonly used and machine-readable format;
- request rectification of personal information that is in our control;
- request erasure of your personal information;
- object to the processing of personal information by us;
- request restriction of processing of your personal information;
- lodge a complaint with a supervisory authority.
Please note that these rights are not absolute and may be subject to our own legitimate interests, legal obligations and regulatory requirements.
If you wish to exercise any of these rights, or receive more information, please contact:
Retention
We will retain your personal information for as long as necessary to provide our services and as necessary to comply with legal obligations, resolve disputes and enforce our policies.
Retention periods will be determined by taking into account the type of information collected, the purpose for which it was collected, legal and regulatory requirements, and the need to securely delete outdated or unused information at the earliest reasonable time.
Under applicable regulations, we may keep records containing personal data, account documents, communications and other relevant information for as long as required by applicable laws and regulations.
We may rectify, update or remove incomplete or inaccurate information at any time and at our own discretion.
Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, alteration or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we aim to protect your personal information, we cannot guarantee absolute security.
Links to other sites web
The Site may include links to third-party websites, including care providers, job listings, partner organisations or external resources.
We are not responsible for the privacy practices, content or security of external websites. Users should review the privacy policies of any third-party websites they visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage users to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, how we use your information, or your rights, please contact:
Bradford Care Association
Email: admin@bradfordcareassociation.org
Website: www.bradfordcareassociation.org
Bradford Cares is a sub-brand of Bradford Care Association.
Website: www.bradfordcares.co.uk